I cant open the flow I created in flow designer.
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04-19-2026 11:10 PM
Hi Community,
I’m facing a persistent issue where a specific Flow will not load in Flow Designer. I developed this in one PDI and it was working but then stopped loading the flow , I even migrated it to another pdi using an Update Set. While the Update Set committed successfully, the flow refuses to open (infinite loading/blank screen) in that pdi also.
What I’ve tried so far:
Ran cache.do multiple times.
Repaired the Flow Designer plugin.
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04-20-2026 01:16 AM - edited 04-20-2026 01:19 AM
Hi @AnugrahR_George,
have you tried alternative browser or eventually incognito mode?
Does it happen with that one single flow or with some other as well?
EDIT: impacting just one or other users as well? If it is PDI, create a new account, assign it admin role and log for that account - what happens with that account?
EDIT2: with the impacted user, can you for example create/edit business rules? You can check this role, it's recently added as extended security meassure for develeopment:
Answers generated by GlideFather. Check for accuracy.
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04-20-2026 03:00 AM
I tried alternative browsers and it happens with a single flow. Yes it happens with all users and the user can create edit br.
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04-20-2026 01:20 AM
Did you find any option to update the flow plugin? It looks like it’s stuck, as clearing the cache doesn’t seem to work. might be edit something in flow and save and try again.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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04-20-2026 02:44 AM
Yes I did update the flow plugin, still not working.