I get the error: This record is in the Global application, but Marketing Events Application is the current application. To edit this record click here.

eriko1
Kilo Contributor

I get the following error when I try to change system properties in basic configuration u16.

This record is in the Global application, but Marketing Events Application is the current application. To edit this record click here.

Also, I'm not able to click "here".

How can I resolve this issue?

1 ACCEPTED SOLUTION

balaji_charapal
Kilo Guru

Hi Eriko Tanaka,


This is not error, its warning message.


If you are updating a record which is not your current application scope, you will get this warning.
The System properties is in Global application scope, but right now you are in Marketing Events Application so will get that warning.


either you can click on the "Click here" link or go to Home -- > Click on gear Icon(top right corner)-- > Developer tab -- > select Global application under Application choice.


View solution in original post

2 REPLIES 2

balaji_charapal
Kilo Guru

Hi Eriko Tanaka,


This is not error, its warning message.


If you are updating a record which is not your current application scope, you will get this warning.
The System properties is in Global application scope, but right now you are in Marketing Events Application so will get that warning.


either you can click on the "Click here" link or go to Home -- > Click on gear Icon(top right corner)-- > Developer tab -- > select Global application under Application choice.


Karthik Reddy T
Kilo Sage

Hi Eriko Tanaka,



I think you have create a custom application Marketing Events .



By default   the system application was global.



If you want made any changes in custom application, then application should be custom.



Please follow below process for the selecting of custom application.



find_real_file.png



Let me know you need any other information regarding .



Thanks and Regards,



Karthik Reddy T.


Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.