I have a catalog item in status checked out , and i'm not able to remove the checked out
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06-10-2021 01:10 AM
I have a catalog item in status checked out , and i'm not able to remove the checked out
Neither cancel the checkout neither in the catalog builder
Message: You cannot edit this item here as it is checked out for editing in Catalog Builder
Could you support me ?
Thanks in advance
Roberto
Screenshot attached
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Service Portal Development
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06-10-2021 01:24 AM
Hi,
Please try this
1) Click the Cancel Checkout button on the form
2) check if you are able to edit it
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-10-2021 01:31 AM
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10-07-2021 01:03 PM
I'm facing same, you got solution ?

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08-09-2022 12:17 PM
Any solutions? We are having same issue on San Diego.
-Dave H.