I have an onChange client script not working on csm/fsm workspace but working on RITM form view

[ronewa Lidevhel]

I have an onChange client script on the field Quote MRC Line Items, which is of type Name-Value Pairs. This field depends on another field called Quote MRC Choices, which is a choice field.

The logic is that when a user selects a value in the Quote MRC Choices field, that value should be set/populated in the Quote MRC Line Items field.

This script works correctly in the Requested Item form view, but it does not work in ServiceNow Workspace — the onChange script doesn’t populate the field as expected.

I’ve attached a screenshot below. Can you please help me with a solution to make it work in Workspace?

[Chaitanya ILCR]

Hi @ronewa Lidevhel ,

Did you se the UI to All instead of just Desktop?

If not try with setting it to All

Regards 

Chaitanya 

[ronewa Lidevhel]

i did but its not working