I have created a catalog form, groups and users in personal developer instance, now i cant find any

gm6
Tera Contributor

Two weeks back I have created a catalog form, groups and users in personal developer instance, now i cant find any form, groups and users which i have created 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@gm6 

Did the instance get cleared?

PDIs are not reliable

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Runjay Patel
Giga Sage

Hi @gm6 ,

 

If your instance is not refreshed or cleared then you can find those record.

Go to sc_cat_item table and do z to a on created. your newly created item will come on top.

do the same for other table as well.

RunjayPatel_0-1735976377128.png

 

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Runjay Patel - ServiceNow Solution Architect
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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @gm6 

 

The reason can be your instance get reclaimed and you got new instance.

You reset your instance 

You are impersonated with other user who dont have full access.

 

Please share more details.

 

 

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AndersBGS
Tera Patron
Tera Patron

Hi @gm6 ,

 

 when you sort by creation date sc_cat_item list view you can’t see it? If that correct?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
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