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I have trouble connecting ServiceNow Capability Map to workflows after

LeenaMocey
Tera Contributor

‎11-26-2024 09:28 PM - edited ‎02-04-2025 09:48 PM

Hi,

I have trouble connecting ServiceNow Capability Map to workflows after categorizing items.

How would you communicate the capabilities map to management? These appear to be product suites and products, not capabilities (which normally allude to product value).

 

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