i need simple and easy steps on how to integrate alexa with servicenow virtual agent (except docs)

aryan_seth
Tera Contributor
 
4 REPLIES 4

Robbie
Kilo Patron
Kilo Patron

Hi @aryan_seth,

 

When you mention 'except docs' - does that mean you've seen the ServiceNow Docs steps and instructions found below?

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/co...

 

Alternatively, check this article which prodes some great step by step instructions:

https://www.servicenow.com/community/developer-articles/servicenow-amazon-echo-integration-updated-f...

 

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Thanks, Robbie

The task is to integrate alexa with my virtual agent so that i can raise request from alexa itself .but  the servicenow document has made me confused ,also there are no video resource to follow the steps. 

Mark Manders
Mega Patron

Thanks Mark, but the attached document is of year 2018,hence its outdated .
if you have any document with newer versions, it may help