I observed high Active threads in servicenoe instance. Is this something to worry about? If yes, how to manage this?
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‎08-18-2014 11:12 AM
Hello,
I observed HIGH active threads in my SNOW instance in last few days. I went
through My ServiceNow Performance> Active Sessions.
Please find below the system performance graph.
This happened suddenly, however I did not experience any change or disruption in the instance performance. Please suggest is this something to
worry about? If yes, what could be done to rectify this?
Regards,
Lakshmi
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‎08-19-2014 08:24 AM
Yes. You should. Is this an inhouse instance or a cloud based? I suspect there are lot of User Sessions created for some reason. If it's a cloud based instance, I suggest you raise a ticket with ServiceNow folks.
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‎08-19-2014 08:31 AM
Hi Abhiram,
Yes it is cloud based instance.
Regards,
Lakshmi
