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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum If multiple locations are selected then send approvals in parallel Hello, I created a cat... Read More Developer forum How to Convert of bytes to Base64 var gsa = new GlideSysAttachment(); var fileBytes = gsa.getBytes( attachment ); var... Read More Developer forum Assignment Action opens both Workspace tab and UI16 browser tab when creating a new record Hi everyone,I'm workin... Read More Developer forum GlideAjax and interscope issue Hi ! I have an issue concerning calling GlideAjax script include between two differ... Read More Developer forum How to Hide the “Options” Text in a ServiceNow Catalog Item Hello,The screenshot b... Read More Developer forum Employee Center - Quick Link with Topic - Way to have icons? Currently today we are... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More ServiceNow University Community Events Office Hours Live with Frances Frei — Leaders as Teachers — w/ Ryan Buell (APAC) Register Here! Each 60... September 25, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/8Qw6KVgeRzu5_EGE4oj5Hg#/registration Read More ServiceNow University Community Events Office Hours Live with Frances Frei — Leaders as Teachers — w/ Ryan Buell (AMS) Register Here! Each 60... September 25, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/1VajDt3ZTdma7WsfVf7zxg#/registration Read More ServiceNow University Community Events AI, Trust, and the Meaning of Data with Dean Allemang Ask a chatbot a question and you expect it to just *kn... September 25, 2026 10:00 AM https://servicenow.swoogo.com/ServiceNowUniversityCommunity Read More Autonomous IT events ServiceNow Exchange: Governance That Sticks - Building Stakeholder Buy-In Beyond the Tools Data governance isn’t ... September 28, 2026 8:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Experienced multiple failed clones after implementing Developer Sandboxes

We recently implemented Developer Sandboxes at our company.   We just did our first clone a few months after implementing them.  We've had 2 failed clones in a row with problems that ServiceNow had to fix.  (Currently it's an open case with them tryi...

  • Question

If multiple locations are selected then send approvals in parallel

Hello,  I created a catalog item and added a Location dropdown selection with 4 options (Bardon, Cambridge Gateshead and Leeds).  I created 4 approval requests on the flow:If Bardon is selected then an approval is sent to Tensor-UKBAR1-ApproversIf Ca...

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

Service Operations Workspace Template Tab Default

Good morning, I working in the SOW and on the interaction record the template tab defaults to all.  But on the incident record the default is My Templates.  How to I change it on the incident so that the template selection defaults to All like on the...

  • Question

Application and Plugins Update - Best Practices

Hello community, I have some questions/concerns concerning applications and plugin updates. Let me give you the context first:- Our instance has been mildly customized.- We want to update all plugins and applications to be up to date. Now, my questio...

  • Question

Lookup Record ,check status

Hi , lookup Record in flow When look up record action how to check there is any record satisfies condition. how to check that within the flow.

  • Question

Resolved! How to Hide the “Options” Text in a ServiceNow Catalog Item

Hello,The screenshot below shows a catalog item containing multiple checkboxes with the text “Options” displayed above them.  This text only appears when there is more than one checkbox. Since the checkboxes already have a container title displayed, ...

  • Question

How to Convert of bytes to Base64

var gsa = new GlideSysAttachment(); var fileBytes = gsa.getBytes( attachment ); var pdfBase64 = GlideStringUtil.base64Encode(file Bytes); //Here i am getting error as: Cannot find default value for object. i am using this code to convert attachment t...

  • Question

Resolved! GlideAjax and interscope issue

Hi ! I have an issue concerning calling GlideAjax script include between two differents scopes :  I have my script include Ajax, client callable, and accessible from all scopes, in global scope :  I have my client script, in Workplace Case Management...

  • Question

Automatic reclamation

Hello everyone, I received an email today informing me that:"Your Personal Developer Instance (PDI) is scheduled for automatic reclamation on September 24, 2026."However, my last activity on the instance was only about a day ago.I use my PDI every da...

  • Question

Employee Center - Quick Link with Topic - Way to have icons?

Currently today we are not making use fully for Employee Center. Each of the Different units with Quick Links want them more prominent with an ICON. I have icons attached to each of them but they are not showing. Any idea on how to get these to show ...

  • Question

Language Translation

Hello Community,I am currently working on a translation/localization requirement in our development instance. Specifically, I need to translate a large number of variables for a Record Producer into a target language.Since I have a very large volume ...

  • Question
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