I want to apply filter Condition to restrict the Prod readiness state Requests at submission of req

JVINAY
Tera Contributor

Hi Team,

When detecting the existing  request in portal, it should display the CIR in other than production readiness state.

I want to restrict the detection of requests in the Production Readiness state

When detecting existing  Requests  in the portal, the system should exclude any requests  that are in the Production Readiness state.

The CIR process follows five states: Approval , Work , Cloud ,Provision ,Production Readiness

If a user submits a new request for a business application that already has an existing request in   the Production Readiness state, the system should not detect or consider that existing request during validation or duplicate checks.

I want to apply filter Condition to restrict the Prod readiness state Requests not show or detect the a the time of request creation

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