I want to display the related list of incidents under the request form.

[Mehavarnan C]

The service request is raised from the incident. so I want to display the related list of particular incident details under the sc_request form.

[Ashish Parab]

Hello @Mehavarnan C ,

Please follow below steps to add Incident as a related list:

Output - 

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ashish

[Anand Kumar P]

Hi @Mehavarnan C ,

1)On sc_request table Right Click--> Configure Related List

2) bring the Incidents related list from left to right slush bucket and save it.

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand

[Deepak Negi]

The incident already linked to the parent field on sc_request.

You can either bring in the Parent field on the form and dot walk the incident fields.

OR

You need to create a new relationship to make the related list.

1. Go the System Definition > Relationships

2. Create below relationship

3. Configure Related List of sc_request form and add the above Relationship

Thanks

Deepak

[Mark Manders]

On the sc_request table, the incident is referenced in the 'parent' field (if you use the OOB 'Create Request' UI action. So the relation is made on the request, not on the incident (your current 'request' is not referenced on the incident record). To make this possible, you need to change the UI action (or create your own one) so the Incident will have the request referenced. Then you can add it as related list to your request form