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I want to send notification to the forms not particular item

mania
Tera Contributor

Hi,

This is the OOB notification, here It is sent to all the records but i want to sent this notification to all forms but except one particular catalog item form.

Can you please help on this, It will be usefull.

mania_0-1712745876524.png

Thanks!

10 REPLIES 10

recalp
Kilo Contributor

To exclude a particular catalog item form from receiving a notification in ServiceNow, you can follow these steps:

1. Navigate to the notification that you want to modify.

2. In the "When to send" section, you can add a condition to exclude the specific catalog item. 3. Click on "Advanced condition" and write a script to exclude the specific catalog item.

 

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