I want to send notification to the forms not particular item
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‎04-10-2024 03:46 AM
Hi,
This is the OOB notification, here It is sent to all the records but i want to sent this notification to all forms but except one particular catalog item form.
Can you please help on this, It will be usefull.
Thanks!
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‎04-10-2024 04:02 AM
To exclude a particular catalog item form from receiving a notification in ServiceNow, you can follow these steps:
1. Navigate to the notification that you want to modify.
2. In the "When to send" section, you can add a condition to exclude the specific catalog item. 3. Click on "Advanced condition" and write a script to exclude the specific catalog item.
To learn more or enroll,
visit
https://www.udemy.com/course/servicenow-now-assist-generative-ai-practice-tests-2024/?couponCode=ST8...
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