I want to set my incident short description using record producer.

[dhineshkumar]

Hi Experts

I want to set my incident short description based on my record producer variables. If I select the issue type is training completed my incident short description should be "new training" . If I select the issue type is epic the short description of my incident ticket should be "new epic". How to finish this task ??

Thanks in advance.

[Anurag Tripathi]

You can open the record producer and look at the record producer script.

Modify the line that sets short description and add the way you want it to be.

[Anurag Tripathi]

Here is an eg

[Manmohan K · Accepted solution]

Hi @dhineshkumar ,

Add below code in Record producer script- Make changes to match issue type backend name and issue type choice values

if (producer.issue_type== 'training_completed'){
current.short_desciption="new training";
}
if (producer.issue_type== 'epic'){
current.short_desciption="new epic";
}