I want to show caller name on reports for task table how to achieve this for incident it's coming but for sc_task it's not coming

snow34
Tera Contributor

‎08-01-2022 03:02 AM

I want to show caller name on reports for task table how to achieve this for incident it's coming but for sc_task it's not coming

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4 REPLIES 4

Musab Rasheed
Tera Sage
Tera Sage

‎08-01-2022 03:27 AM

Which table ?

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Regards,
Musab
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snow34
Tera Contributor
In response to Musab Rasheed

‎08-01-2022 03:35 AM

task table

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Musab Rasheed
Tera Sage
Tera Sage
In response to snow34

‎08-01-2022 03:50 AM

Can you eloborate why do you want to use Task table ? I'm confused

Please hit like and mark my response as correct if that helps
Regards,
Musab
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Abhijit4
Mega Sage

‎08-01-2022 04:11 AM

Hi,

Caller field is available only on incident table. You can rather use "Requested for" field on task table which is equivalent to caller field on Incident table.

Let me know if you have any further queries.

Please mark this as Correct or Helpful if it helps.

Thanks and Regards,
Abhijit
Community Rising Star 2022

By marking my response as correct or helpful, you contribute to helping future readers with similar issues.
Regards,
Abhijit
ServiceNow MVP

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