I wanted to create a Workflow for a manager approval (table is sc_req_item) in PDI. Please help in??

NavaneethK
Tera Contributor

‎09-13-2024 06:08 AM

 
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11 REPLIES 11

Dr Atul G- LNG
Tera Patron
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In response to NavaneethK

‎09-18-2024 03:40 AM

Have you published teh new WF?

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Dr. Atul G. - Learn N Grow Together
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Mayur2109
Kilo Sage
Kilo Sage
In response to NavaneethK

‎09-18-2024 03:41 AM

HI @NavaneethK ,

 

The workflow should be created on sc_req_item table.

Please share you trigger condition.

 

Regards,

Mayur Shardul

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NavaneethK
Tera Contributor
In response to Mayur2109

‎09-18-2024 03:53 AM

NavaneethK_0-1726656706233.png

 

NavaneethK_1-1726656777859.png

I have created the workflow, but the approvers is not populated when a new request is created

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to NavaneethK

‎09-18-2024 03:55 AM

Is the requestor has manager assigned in User table?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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NavaneethK
Tera Contributor
In response to Dr Atul G- LNG

‎09-18-2024 03:57 AM

Yes, the requester has a manager assigned

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