The CreatorCon Call for Content is officially open! Get started here.

If any CI is marked as retired, is it removed from Duplicate of field?

GP001
Tera Contributor

‎01-15-2024 01:27 AM

Hi All,

Can anyone please suggest that; if any CI is marked as retired, is it removed from Duplicate of field? and how?

Thank you.

0 Helpfuls
  • 300 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-15-2024 02:03 AM

Hi @GP001 

 

I am not sure here, but in these case the best thought is try this option / solution in PDI and see what happens. 

 

There are few links might be helpful

 

https://www.servicenow.com/community/developer-forum/remove-duplicate-ci/td-p/2725651

 

https://www.servicenow.com/community/cmdb-forum/managing-stale-cis-effectively-deletion-vs-retiremen...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

GP001
Tera Contributor
In response to Dr Atul G- LNG

‎01-15-2024 05:13 AM

Hey @Dr Atul G- LNG ,

I appreciated your reply. I'll check it. Thank you.! 

0 Helpfuls