If members of a group rejected the approvals, still task creates

[abrouf]

Manager approved, if approved then group approval, if members of group approved, then create task, if members of the group rejected, still task creates.

Any idea or tips are greatly appreciated.

-abrouf

[AndersBGS]

Hi @abrouf 

what is your issue? What is not working?

[Ankur Bawiskar]

@abrouf 

if group member approves/rejects then still you want task to be created then why group approval required?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[lauri457]

Just make rejection a terminal outcome and require resubmission. This is much simpler in terms of technical governance and process. 

Service catalog is about standardised routine workflows, if the user didn't get it right then resubmit. If the manager approval is just a rubber stamp and doesnt need re-evaluation after the contents of the request change on the fly, then is it really needed in the first place? 

Rather make it easy (and understandable why they need to) for the user to resubmit especially if it is some monolithic form that they need to fill out.