ignore inactive records during update and insert new record instead, when using import set

Rohith Sureshk1
Tera Contributor

Hi,

 

I am importing data from excel sheet using import set and transform map. I have a coalesce field. while doing so, it should ignore the update for the inactive incidents and insert active new incidents when coalesce field matches for inactive incidents, for active incidents it should update. 

 

Please let me know if anyone have a solution to achieve this

5 REPLIES 5

Mark Manders
Mega Patron

What's your use case? Why are you updating Incidents through import set and transform map? What are you transforming? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark