im not able to see "views" in hamburger menu

[Ravi Borade]

im logged in as admin with all security roles

[Vasantharajan N]

Please check the UI View rule created on the incident table.

[Community Alums]

HI @Ravi Borade ,

Apparently if a "View Rule" is active then the "View" context menu is disabled. Is this regular behavior for ServiceNow. You can also check for any underlying UI policies.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

HI @Ravi Borade ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[Aman Kumar S · Accepted solution]

Check following things:

1. If user has "view_changer" role.

2. If there are existing view rules on the table?

3. If this issue happens to some users, you can delete their user preference record for the form layout on the table and check again(Observed in some cases and suggested by HI support)