image in the email template.

[ryadavalli]

I have a email template, I am trying to add an image in here. And in the email notification call this mail script. I am doing it by clicking on the insert/edit image. But in the email that is sent out I am getting "<p>Click
Here <img width="26" height="26" title=""
align="baseline" style="align: baseline;" alt=""
src...
" instead of the image.

Any suggestions why?

[ryadavalli]

My source code says:

<p><img width="26" height="26" src="/survey.pngx" /></p>

But this code gets displayed in the email notification instead of image.

I am calling it like ${mailto:mailto.survey} in the email notification

[russell_miller]

Hi Ravali,

I've had problems with email templates and inserting images before.

I was experiencing a full path issue where the editor was putting in the relative path for the image - without the full path it would not display.

I got around this with a mail script that would insert the image with the instance path. Then I took this a step further to put in images to the mailto links...

Check this out...

Service-now Test Dummy: Graphic Buttons for email approvals

Hope that is of some help.

RM