I am currently working on implementing Major Incident Management (MIM). For those who have implemented this within their organizations, I would appreciate any insights on what contributed to a successful implementation and what challenges you encountered.
We are a large organization, and management is concerned that we may not be fully ready to implement MIM, even though there is a clear need for it.
Additionally, is it possible to implement MIM successfully without Microsoft Teams integration? For an MVP approach, I am considering launching without Teams integration initially and then adding it later to enable a dedicated “war room” collaboration space during major incident
