Import article to a particular article template
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07-06-2025 09:16 PM
Hi Team,
I want to import some word documents to a particular knowledge base
But i want to select a particular template to have this articles created.
I dont find that option . Is there any option?
Thanks,
Yaseen
1 REPLY 1
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07-06-2025 10:04 PM
Hi @yaseenmohammed ,
You can define the Knowledge Base and Category while importing but no option to select template OOTB.
Thanks,
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.