Import set questions?
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08-24-2024 03:55 PM - edited 08-24-2024 03:59 PM
how do you map 13 new records to 6 existing fields in ServiceNow using import sets ? Only 4 records was mapped correctly and trying to do it manually ,I don't see a match for the other 9 records . for instance the Xl table has a field for Story ID but no such in the target story table , it does have Correlation ID, Model ID but no story Id.
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08-25-2024 11:32 AM
How about making the input file an Excel file and importing it with Easy Import to see what the cause of the error is?