In catalog item a 2nd approval record is created if 1st approval not approved within 24 hour.

Subhash t
Tera Contributor

Hi 

 

One question: In the item catalog A second approval record is created for the user indicated in the Secondary Approver column if the first approver does not provide approval within a 24-hour period using flow designer ServiceNow

 

Thank you

1 REPLY 1

Murthy Ch
Giga Sage

Hello @Subhash t 

Try something like below:

MurthyCh_0-1727687272496.png

 

Hope it helps:)

 

Thanks,
Murthy