In email template body, short description and description should visible only for some country

surya74
Tera Contributor

In email template body, short description and description fields should invisible only for some country people, but this is email layout and part of 90 notifications but i need to make the fields invisible in 6 notifications only, How to achieve this please suggest

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2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@surya74 

move the logic to email script and there you can determine based on your logic whether to show/hide those fields

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@surya74 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader