In Incident Resolved notification how to set dynamic link URL from editor

[Shekhar Deshin1]

@Ankur Bawiskar 

I am trying to generate dynamic hyper link for incident number with html edit link option please find the screen shot.

Once user click on number it should go to the portal view and see with incident sys id can able to see incident.

here i am trying to add dynamic but not working as such.

With normal ${uri_ref} it works fine but they need dynamic link how to generate this dynamic link see following example this is not working.

here is example in link - &table=incident&sys_id=$%xxsys_id%xx&view=sp

Please suggest.

Thanks,

[jcmings]

Have you tried using ${sys_id} ? Your URL would be instance.com/sp&table=incident&sys_id=${sys_id}&view=sp

[Ankur Bawiskar · Accepted solution]

@Shekhar Deshin1 

you can use this relative URL and point to correct portal

/sp&table=incident&sys_id=${sys_id}&view=portalViewName

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Shekhar Deshin1]

Thanks Ankur for help and appreciate your help.

It is working now.

I have changed above line and my portal view is esc.

Thanks.