In Major Incident PIR Report Button is not Visible

[sayan-ghosh]

Hello Team,

Today I have just checked in the MIM PIR Report and found "Download PDF Report" button is missing

What can be the root cause?

Best Regards

[Dr Atul G- LNG]

Hi @sayan-ghosh 

I tried the same in my PDI with the MIM rule:

• Ensure the incident is resolved.

• Go to the PIR tab.

• View the complete PIR report.

• Then check.

Also, I’ve noticed that over the past few days, you’ve been adding more questions about MIM and encountering issues only with the out-of-the-box (OOTB) method. I think there might be a restriction in your instance that's causing the issues. It would be better to log a support case. It looks like there could be a patch issue or the MIM plugin hasn't been updated properly.

[sayan-ghosh]

Hello Atul,

Thanks for your Reply, Earlier I have already followed all the mentioned steps, But  no positive results.

You are correct there are some issue with my Instance, 

I have raised a Case now.
Let's see!! 🙂

Thanks and Regards

[Dr Atul G- LNG]

Yes, mate, log a case. You might need to reinstall the MIM plugin, as the repair option isn’t working. Keep us posted