In need of an Interactive Filter on the cmn_location table for Parent or Region

tpalamore
Tera Contributor

‎07-29-2026 09:30 AM

I have a requirement to add an interactive filter for regions (we are a global org) to an incident KPI dashboard.

Our Region is a choice field on the cmn_location table.

 

How can an interactive filter for Region be configured on a dashboard?

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4 REPLIES 4

Srikanth_9
Mega Sage

‎07-29-2026 09:54 AM

Hi @tpalamore,

 

In the dashboard, add new element > Filter > New Filter > Filter type - Multiple select > Add Data Source - Tables - cmn_location - Region (field). Try to do Dot-Walking if it's allowed.

Refer:

How to use Region/Country attribute in Interactive... - ServiceNow Community

Create Interactive Filter - Location.Region - ServiceNow Community

 

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 
 
Thanks & Regards,
Srikanth Akula.
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tpalamore
Tera Contributor
In response to Srikanth_9

‎07-29-2026 10:54 AM

Unable to dot walk to region

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AndersBGS
Tera Patron

‎07-29-2026 01:20 PM

Hi @tpalamore 

 

And where do you experience issues?

 

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