In need of an Interactive Filter on the cmn_location table for Parent or Region

[tpalamore]

I have a requirement to add an interactive filter for regions (we are a global org) to an incident KPI dashboard.

Our Region is a choice field on the cmn_location table.

How can an interactive filter for Region be configured on a dashboard?

[Srikanth_9]

Hi @tpalamore,

In the dashboard, add new element > Filter > New Filter > Filter type - Multiple select > Add Data Source - Tables - cmn_location - Region (field). Try to do Dot-Walking if it's allowed.

Refer:

How to use Region/Country attribute in Interactive... - ServiceNow Community

Create Interactive Filter - Location.Region - ServiceNow Community

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.

[tpalamore]

Unable to dot walk to region

[Tanushree Maiti]

Hi @tpalamore 

Check these links:

https://www.servicenow.com/community/performance-analytics-forum/create-interactive-filter-location-...

https://www.servicenow.com/community/platform-analytics-forum/interactive-filters-display-country-lo...

[AndersBGS]

Hi @tpalamore 

And where do you experience issues?