In Service catalog check box field mandtory

nameisnani
Mega Sage

‎10-28-2024 08:02 PM

Hi Team , 

 

Can anyone please help me here , 

 

when ever ' Does the request incliude ....... ' is selected Yes . Then ' Select the data domain and check box has to be visible . how to acheive this .

 

nameisnani_0-1730170464620.png

nameisnani_1-1730170508273.png

 

I have written a UI policy which is not working as per my requirement 

nameisnani_2-1730170767396.png

 

 

I haven't selected Yes ,  but label and checkbox are showing .

nameisnani_3-1730170851316.png

 

 

can anyone please help me here 

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19 REPLIES 19

Pradeep Thipani
Mega Sage

‎10-28-2024 08:33 PM

Hi @nameisnani ,

 

Can you check if you have selected the right catalog item in the Catalog UI Policy and written this in the respective catalog item.

 

Thanks,

Pradeep

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep
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nameisnani
Mega Sage
In response to Pradeep Thipani

‎10-28-2024 09:07 PM

@Pradeep Thipani 

Yes I have selected right catalog item only 

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Tai Vu
Kilo Patron
Kilo Patron

‎10-28-2024 09:08 PM

Hi @nameisnani 

Have you double-checked to see if any other UI Policies might also be controlling the mandatory and visibility settings for those checkboxes?

 

Cheers,

Tai Vu 

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nameisnani
Mega Sage
In response to Tai Vu

‎10-28-2024 09:32 PM

No @Tai Vu  there is no UI polices are controlling , could you please provide me the cilent script for this ?

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