In ServiceNow operational Workspace Assigned to filed is read-only at all stages

[Lahari532]

Hi Team,

I am having the issue with assigned to field in SOW and cant able to edit it any state in the SOW. could you please help me on this. I have checked all the seniors.

Thanks in advance.

[Ankur Bawiskar]

@Lahari532 

Things to check

1) field level WRITE ACL is blocking

2) any client script or UI policy is making it read-only

3) somebody did dictionary override for incident table and made that field readonly

If my response helped please mark it correct and close the thread so that it benefits future readers.