In the RITM We have catalog Task in which we need to make variable true

MG_Azam
Tera Contributor

Hi Community,

need your expertise

In the RITM We have a catalog Task in which we need to make variable true

And variable name is "u_send_to_requestor" 

I have tried a script in the workflow, but it's not working.

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6 REPLIES 6

It seems like you're working with a ServiceNow instance, particularly with Requested Item (RITM) catalog tasks. If you want to set a variable to "true" within a catalog task, you would typically do so within the context of a ServiceNow workflow or a business rule. Here's a general guide on how to achieve this:

1. Access the ServiceNow Platform:

  • Log in to your ServiceNow instance with appropriate permissions to create or modify workflows or business rules.

Vishal Birajdar
Giga Sage

Hi @MG_Azam 

 

If possible, Can you share script written in workflow ....??

 

 

Vishal Birajdar
ServiceNow Developer

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