Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

In the RITM We have catalog Task in which we need to make variable true

MG_Azam
Tera Contributor

Hi Community,

need your expertise

In the RITM We have a catalog Task in which we need to make variable true

And variable name is "u_send_to_requestor" 

I have tried a script in the workflow, but it's not working.

MicrosoftTeams-image.png

6 REPLIES 6

It seems like you're working with a ServiceNow instance, particularly with Requested Item (RITM) catalog tasks. If you want to set a variable to "true" within a catalog task, you would typically do so within the context of a ServiceNow workflow or a business rule. Here's a general guide on how to achieve this:

1. Access the ServiceNow Platform:

  • Log in to your ServiceNow instance with appropriate permissions to create or modify workflows or business rules.

Vishal Birajdar
Giga Sage

Hi @MG_Azam 

 

If possible, Can you share script written in workflow ....??

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates