In the virtual agent I am getting some messages, how to find the from which topic it is directly

[DNC]

Hi All

When I am opening the Virtual agent I am getting some messages. I want to change that message, but I am not sure in which topic this message is configured.

Is there any way to find a topic directly (like "Code search" to find a topic).

Thanks

Nagarjuna

[Community Alums]

HI @DNC ,

Can you attach some screenshots of what message are you reflecting?

[DNC]

@Community Alums In my case My Client sent an Screenshot of an Virtualagent, and asked to change some message, but he is also not sure, in which topic it is added. Int this case how to find that topic.

[Anand Kumar P]

hi @DNC ,

Open sys_cb_design_topic.LIST and in design definition serach for message you will get the topic name.

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand  

[Ankur Bawiskar]

@DNC 

without you sharing screenshots we can't help.