In Virtual Agent :- Adios is not recognize as "bye' to end chat

[VIKASM535239375]

In Virtual Agent :- Adios is not recognize as "bye' to end chat.

We are using Spanish and instead of "bye" we want to use "Adios" to end the chat.

Please guide on the same.

[VIKASM535239375 · Accepted solution]

We have created the record for  Spanish Message as Adios for Bye in sys_ui_message.LIST and it resolved the Issue.