Inactive flow still triggering
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01-09-2024 01:24 AM
I have an odd flow related problem. I've inactivated two flows (last month) but it turns out they are still being triggered.
This is the flows:
But as you can see from the execution list they are still triggering now:
Does anyone know why this might be happening? Any ideas on what I can look at?
I could delete the flows, but that feels like a sledgehammer to crack a nut. Feels like there's a bug somewhere?
(I inactivate the flow using the flow designer, captured it in an update set, and then moved it to our prod instance.)
Thanks.
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01-09-2024 02:09 AM
Hi @spike
Better to log a HI case.
Dont delete the flows, that is not recommended and cause major issue. Or try to directly deactive on prod and test.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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09-26-2024 11:15 AM
We are facing the same issue where our flow is inactive, but is still being triggered. Have you figured out a solution yet?
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09-27-2024 01:33 AM
I'm afraid I do not. The flows are still there so I didn't delete them. And I didn't raise a ticket to ServiceNow either. Looked back through my releases and while I can see stuff was changed I don't recall what. Sorry..
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05-06-2025 03:54 AM
Got any solution on this?
