Inbound Action WF is not working

[triciav]

I have an inbound action to create a request.

The request and RITM is being created however my workflow is not being triggered.

createRequest();

function createRequest() {
//Create Request
var grRequest = new GlideRecord("sc_request");
grRequest.initialize();
//substitute your requested for
grRequest.requested_for = email.origemail;
grRequest.short_description = 'Offboarding Request';
grRequest.description = "received from: " + email.origemail + "\n\n" + email.body_text;
var requestSysId = grRequest.insert();
//Create Request Item, substitute your requested for
current.requested_for = email.origemail;
current.short_description = 'Offboarding Request';
current.variables.person_term = email.body.user;
current.variables.offboarded_on_garden_leave = 'No';
current.variables.effective_date = email.body.date;
current.description = "received from: " + email.origemail + "\n\n" + email.body_text;
//substitute your cat item
current.cat_item = 'bd7816cb98f30500ef916aeaa4e20503';
current.parent = requestSysId;
current.request = requestSysId;
current.insert();
//Workflow Trigger
//More information http://wiki.servicenow.com/index.php?title=Workflow_Script
var id = '7f783b2d1b603910b1b90f69cc4bcb13'; //sysId of my workflow

var w = new global.Workflow();
w.startFlow(id, current, current.operation());

}

gs.info("TRICIA wf " + wfSysId);

[triciav]

Also if I user the cart apii I am getting 

EMEA APAC Offboarding : did not create or update sc_req_item using current

[Mohith Devatte]

Hello @triciav ,

Please use CartJS() API instead of Cart API as cart is outdated 

follow this link for more info on CartJS

https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server/sn_sc-namespace/c_CartJSScoped#...

Hope this helps

Mark my answer correct if this helps you 

Thanks

[triciav]

Mind providing an example this is not helping me

[triciav]

CartJS is giving me did not create or update sc_req_item using current

var cart = new sn_sc.CartJS();
var request =
{
'sysparm_id': 'bd7816cb98f30500ef916aeaa4e20503',
'sysparm_quantity': '1',
'variables':{
'offboarded_on_garden_leave': 'No',
'person_term': email.body.user,
'effective_date': email.body.date

}
};
var cartDetails = cart.orderNow(request);
gs.info("TRICIA CART "+cartDetails);