Inbound email action not creating any record in the custom table

Karishma Dubey
Tera Expert

‎06-26-2025 05:49 AM

Hi,

I have created inbound email action and it is not working not creating any record. Condition is i will be receiving email from lets say xyz@test.com and subject = "test". I checked logs there is no error.

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KarishmaDubey_1-1750942118679.pngKarishmaDubey_2-1750942158382.png

 

 

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12 REPLIES 12

Karishma Dubey
Tera Expert
In response to Dr Atul - LNG

‎06-26-2025 05:56 AM

@Dr Atul - LNG 

No. In my dev instance

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Dr Atul - LNG
Tera Patron
In response to Karishma Dubey

‎06-26-2025 06:03 AM

Hi @Karishma Dubey 

Did you check the link I shared? It seems that the order of your inbound action is set higher, while the other inbound action has a lower order. That could be affecting which one gets executed.

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glideFather
Tera Patron
In response to Karishma Dubey

‎06-26-2025 06:45 AM

@Karishma Dubey go to Email Diagnostics, and perhaps the email receiving might be deactivated, see my comment above

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