Inbound Email Action working fine with my User but not for guest user or other Users? Why?

VIKASM535239375
Kilo Sage

3 hours ago

Inbound Email Action working fine with my User but not for guest user or other Users? Why?

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

3 hours ago

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0788772

 

@VIKASM535239375 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron

3 hours ago

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0521750 @VIKASM535239375 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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