Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Incident Management

Jayasri Cheruku
Tera Contributor

.

2 REPLIES 2

Jaspal Singh
Mega Patron
Mega Patron

Hi Jayasri,

Assuming, these are choices you can mark Inactive: True for no longer required entry instead of renaming. This will help you keep the one that you need.

Hi Jaspal,

Actually they are categories not a sub-category.