Increasing taxonomy levels in esc
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3 hours ago
Hello Community,
I'm experiencing an issue with the taxonomy hierarchy in Employee Center.
When I add a fourth level to my taxonomy, it does not appear in the portal.
For example:
Level 1
Level 2
Level 3
Level 4 ← This level does not appear in Employee Center.
I have already synchronized the taxonomy hierarchy, but the fourth level is still not displayed.
Is there a configuration or property that limits the maximum depth of the taxonomy hierarchy? If so, where can I increase this limit?
Any help or guidance would be greatly appreciated.
Thank you!
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3 hours ago
Hi @Skydev22
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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59m ago
Hi @Skydev22
Refer:
https://www.youtube.com/watch?v=fiChK51Tf44
Taxonomy not displaying in employee center
Taxonomy Topics are not visible on Employee Center Portal
KB2127984 Content publishing - Taxonomy and topic fields are hidden for a custom page
KB2477649 Taxonomy created for ASC portal is not getting displayed
ServiceNow's Employee Center: Out-of-the-box Taxonomy Models
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti