Initial setup checklist for new Servicenow instance before ITSM/HRSD/any module implementation

[durgasekar]

While HRSD implementation, what are the best practices to follow during initial setup phase.  From a platform and portal perspective, what are the key action items that should be completed before starting actual HRSD build?

[Tanushree Maiti]

Refer this - Full guidance is given.

HRSD Implementation Guide