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‎11-07-2016 08:25 AM
Hi,
apart from logging into HI and looking at the graphs and stats, is there any other way to get an instance's availability? For example,
- via a widget or report from itself
- remotely via a Web serviced type query into HI?
thanks
Jason
Solved! Go to Solution.
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‎11-07-2016 08:36 AM
Currently, HI is the source of information. The instance reports to HI periodically. It is currently not possible to pull this information from anywhere else (i.e. via web services.)
I invite you to open an enhancement request! Our product managers DO listen.
Enhancement requests: Tell us how you would improve the ServiceNow product
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‎11-07-2016 09:55 AM
You are welcome.
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Thank you
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‎06-19-2022 10:04 PM
Hi,
I can see the reply on this post is 6 years old. We have a similar requirement to pull out a monthly report on our ServiceNow instance availability.
This data is currently available to view and download as P1 free instance history from the ServiceNow support portal. Knowledge article link below. Is there a way to view/report on this data directly on my instance?
KB article on how to get this data from the support portal - KB0547242
