Instance is Not opening

saikumar2620
Tera Contributor

Hii community,

 

Im trying to  complete micro-certification-welcome to servicenow course

when i trying to complete Task assigned to me my instance is not opening from 1hour and i tried all possibiltes stills instance not opening..

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @saikumar2620 

 

Sometime these instances take time, you can wait or you got an email with instance id and password, open from that link directly, else release this instance and take a new one.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Sandeep Rajput
Tera Patron
Tera Patron

@saikumar2620 If your instance is in hibernation then you need to use Wake up instance button to wake instance from its slumber.

 

Screenshot 2024-09-23 115150.jpegWake up instance activity may take few minutes.