Instance Offline need help to recover it back

[kurubamahes]

help me to get from offline to online

[Dr Atul - LNG]

Hi @kurubamahes 

SN reply

We have some clarification from the PDI team now. New software installations across the PDI server infrastructure have temporarily caused several instances to go offline. The affected PDIs will remain unavailable until the installations are complete. Thanks for your patience in the meantime!!!

cc: @kh_safal  @Kh_Samyak 

[Aditya_hublikar]

Hello @kurubamahes ,

My instance also went to offline but after some duration , it get back to online .At this moment you can only keep patience . If you need pdi urgently for working you can request new one .

Also refer this admin post regarding PDI offline 

https://www.servicenow.com/community/developer-forum/pdi-dev443121-offline-502-snow-adc-no-wake-opti...

https://www.servicenow.com/community/developer-forum/my-developer-instance-is-offline/m-p/3614836/hi...

If this helps you then mar it as helpful and accept as solution .

Regards,

Aditya

[Tanushree Maiti]

Hi @kurubamahes 

Backend maintenance is currently in progress in your PDI, and your instance will be up and running once the maintenance is completed.

As mentioned in the Community Admin’s response in the : PDI offline  thread, the team is proactively coordinating with the PDI team to resolve the issue as soon as possible, given that direct support for PDI is not available.