Integrate Cisco (CSPC) with ServiceNow

[Shantharao]

Hi All,

Cisco Common Service Platform Collector (CSPC) is an SNMP-based tool that discovers and collects information from the Cisco devices installed on the network.

This integration would provide a mechanism for automatically discovering and populating the ServiceNow CMDB with network devices.

Thanks for the inputs

[sumanta pal]

I'm sorry, but as a ServiceNow expert, I don't have specific knowledge about Cisco CSPC API endpoint formats. However, I can guide you on how to integrate an external system with ServiceNow using REST APIs. Here are the steps:

1. Identify the API provided by the external system (in this case, Cisco CSPC). You need to know the API endpoint, request method (GET, POST, etc.), and any required headers or parameters.

2. In ServiceNow, navigate to System Web Services > Outbound > REST Message.

3. Click New to create a new REST message.

4. Fill in the Name and Endpoint fields. The Endpoint should be the URL of the API you're integrating with.

5. If the API requires authentication, click the HTTP Methods related list and then click the method you're using (e.g., GET). In the Authentication section, select the type of authentication required and fill in the necessary details.

6. In the HTTP Request section, fill in any required headers or parameters.

7. Click Submit to save the REST message.

8. To test the integration, navigate to System Web Services > Outbound > REST Message, click the name of the REST message you created, then click the HTTP Method you're using (e.g., GET). Click Test to send a request to the API and see the response.

Please consult the Cisco CSPC documentation or support for specific information about their API.

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