Integrate ServiceNow with ADO to send incident data from ServiceNow to ADO
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12-13-2023 01:03 PM
I have a requirement to send Incidents data to ADO from ServiceNow. Can someone guide me if there is an integration available out of the box to achieve this without using any 3rd party tools?
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12-14-2023 06:36 AM
This may be helpful.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-14-2023 06:50 AM
Thanks @Dr Atul G- LNG for proving the link. I have seen that article before. My requirement is not to manage DevOps item (Epic, Feature, Story) in Service now. I want my incident and request data should go to Azure DevOps.
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12-15-2023 03:21 AM
To link a DevOps bug to a ServiceNow ticket, you can create a ServiceNow incident, change, or CMDB record that represents the bug and includes relevant details such as a description, priority, and status and then sync this over
Have a look here:
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-26-2023 12:54 AM
I do want to highlight Exalate, eventhough you say no 3th party tools.
You can do webshooks without 3th party tools, but with adding Exalate, which is a decentralized integration solution, where you can granuarly decide which data will be send over, it will be possible to make the integration way more streamlined.
Less work for everyone and better excecution!
