Integration request list (Post your desired integrations here!)

lawrence_eng
Administrator
Administrator

If there's a custom integration that you're interested in, please post a comment below to see if anyone else has done it (or is similarly interested).

Before you post, you probably want to check the List of Available Integrations

(I'll make updates as people post comments below)

Requests

  1. VTiger (requested by davidp)
  2. Nimsoft (Unified Manager Integration with Nimsoft Unified Manager >requested by ajhijats)
  3. @Task (Integration between service now and AtTask@Task PPM solution>requested by sreed)
  4. RoboHelp 8 (requested by MFeterl below)
  5. Advocate (Solarwind) (requested by Quyen below)
  6. HP Sitescope (soap) (requested by marcusfly, with more details below)
  7. Opsview (rest api) (requested by marcusfly, with more details below)
  8. HP Business Availability Center (BAC) (requested by marcusfly, with more details below)
  9. Nagios (requested by marcusfly, with more details below)
  10. HP SIM (requested by marcusfly, with more details below)
  11. Microsoft Team Foundation Server (TFS) (requested by marcusfly, with more details below)
  12. JDE (requested by marcusfly, with more details below)
  13. Dell DRAC lights out software (requested by marcusfly, with more details below)
  14. HP ILO (requested by marcusfly, with more details below)
  15. Sharepoint (requested by b-rad, jonsapyta, imapuzzl, HugoFirst, emerkle, and Slava below)
  16. JDBC connector (requested by william.wong below)
  17. Documentum (requested by william.wong below)
  18. Subversion (requested by william.wong, HugoFirst, asimpkin, and pbeesley below)
  19. Github (requested by william.wong, kevin.gravois, asimpkin, and tt.bong below)
  20. HP Quality Center (requested by william.wong below)
  21. Maven (requested by william.wong below)
  22. Ant (requested by william.wong below)
  23. Jenkins (requested by william.wong below)
  24. Selenium (requested by william.wong below)
  25. Fitnesse (requested by william.wong below)
  26. Jmeter (requested by william.wong below)
  27. EMC ControlCenter EMC Symmetrix (requested by fransl below)
  28. HP Insight Manager (requested by jbetanco)
  29. Oracle Enterprise Manager (requested by ravikanth0907 below)
  30. BMC Patrol Enterprise Manager (requested by ravikanth0907 below)
  31. Cisco Call Manager (requested by Quyen and emerkle below)
  32. HP Quality Center and Deployment Manager (requested by bigblue below)
  33. Bugzilla (requested by dressman)
  34. Orion Solarwinds-monitoring (requested by emerkle and AEC below)
  35. Microsoft Office communcation server/Lync- IM/Presence/Call control/Desktop sharing (requested by emerkle below)
  36. BMC addm (Discovery tool) (requested by ajloud)
  37. Tripwire (requested by budati)
  38. Quickbooks On-Line (requested by Bill.Collins, with more details below)
  39. IBM Rational ClearQuest (requested by royat12 below)
  40. Microsoft Team Foundation Server (TFS) (requested by fitless below)
  41. BMC Bladelogic Configuration Automation (requested by amkatulak below)
  42. Lync (requested by stbrandt, jonsapyta, shill, joshjbond, randrews, joe, alpercanpolat, ccombe, kevin.gravois, and alexdan1 below)
  43. FM:Systems facilities management (requested by hazyitsm below)
  44. Daptiv (requested by Debbie Rogers below)
  45. Solarwinds (requested by rhether, jonsapyta, andrewhilton, and AEC below)
  46. Jira (requested by HugoFirst and JohnJasinski below)
  47. Qualys (requested by Nicole Laprise below)
  48. JDE (requested by VronSvcNow below)
  49. EPM Live (requested by williamsun below)
  50. OIM Oralce Identity Management (requested by wjhoff below)
  51. cXML PunchOut (requested by greggeorge below)
  52. Kaseya 6.3 (requested by jmandle below)
  53. VMWare (requested by pciarfella and LarryHerrmann below)
  54. CTI integration with Simple Signal (requested by davidp below)
  55. HP StorageWorks (requested by Larry Herrmann below)
  56. BBCA (requested by anant_singhal below)
  57. Avaya - CTI Integration (requested by ramkutva below)
  58. IBM Sametime integration with Chat (requested by CoryLongman below)
  59. Networked Helpdesk (requested by craigtalbert below)
  60. BPPM (requested by SHA below)
  61. MediaWiki (requested by justforservicenow below)
  62. New Relic (requested by KonstantinB below)
  63. Openscape Contact Center Enterprise (requested by sach below)
  64. Salesforce (requested by JohnJasinski below)
  65. NetSuite (requested by clarkson93 below)
  66. HP Network Node Manager (requested by catchdini below)
  67. HP Service Manager (requested by catchdini below)
146 REPLIES 146

john_andersen
Tera Guru

Regarding vtiger...I have integrated with vtiger before with a custom web product (not ServiceNow). I performed the integration via SOAP Web Services. ServiceNow has an extensive integration capability with sending and receiving SOAP message and would recommend that you take your integration in that direction.


We're in the initial "solution specification" stages of our Incident Management implementation, and CTI integration is seen as a major differentiator between what we hope ServiceNow can bring to the table, and what our current system is.

Wondering if anyone has had any sucess in implementing the TAPI interface between Call Manager and SN?

Thanks,

Craig


I would also like to see call manager happen, it is a pretty main stream call system these days


I have done the same (utilizing the Service Now SOAP), but for other tools. It is extensive. A bit more work, but I doubt it will fail to meet your integration requirements.