Integration user needs to reset the password

[Mounika M]

Hi All,

We did integration with another servicenow instance, for that we created an account and we are using it for integration, whenever the integration is not working, we were resetting the password for that account and integration works fine, here is why we need to reset the password is there any permanent solution for this without resetting the passwords, could anyone please advice on this.

Thanks in advance!!!

[Sreedhar Mamill]

In the User record, just uncheck the 'Reset Password' checkbox. 

[Dr Atul G- LNG]

Hi @Mounika M