Interactive Filters
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2023 02:30 PM
Hello team can we make interactive filters react on each other.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2023 05:15 PM
Hi @yoli1
Yes, in ServiceNow dashboards, you can set up interactive filters to follow one another, creating a cascading or chained filter effect.
This means that when you select a value in the first filter, it will dynamically update the options available in the second filter, and so on.
This feature allows you to create more complex and precise filtering scenarios based on user selections
For example, let's say you have a dashboard that shows a list of incidents. You could create two filters: one for the incident status and one for the incident priority. If you set the "Follow element" checkbox for both filters, the incident priority filter would only show the priorities that are relevant to the selected status.
Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!
Regards,
Tushar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-07-2023 12:16 AM
Hi @Tushar can you please help me figure out how can i do that ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2023 11:14 PM
Hi @yoli1 ,
Please look into the product documentation for cascading filter: https://docs.servicenow.com/en-US/bundle/vancouver-now-intelligence/page/use/dashboards/task/create-...
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/