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Invoke Servicenow Live Chat from Copilot Studio

StefanoZ
Mega Sage

Ref to https://learn.microsoft.com/en-us/microsoft-copilot-studio/customer-copilot-servicenow

 

I followed step-by-step the whole procedure but when I test my Copilot Agent, it stucks trying to transfer the conversation?

 

Is anyone been able to invoke live chat from a Copilot Studio Agent?

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